Need help with Plotwake? We're here for you.
Find answers to common questions about page scans, zero-spoiler recaps, and subscription management below, or contact our support team directly.
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Have an issue, billing question, or feedback? We reply within 24 hours.
Frequently Asked Questions
01. How does Plotwake ensure zero spoilers?
When you point your camera at a page, our computer vision engine identifies the book edition, chapter, and the exact sentence you're reading. Our contextual AI model is governed by an absolute narrative barrier: it is strictly instructed to stop all storyline analysis at the final words of that scanned page. It completely disregards subsequent chapters, twists, deaths, or reveals that occur later in the book.
02. How do I restore my purchases or consumable scan credits?
If you change devices or reinstall the app, open Plotwake and tap the Profile icon in the bottom navigation bar. Tap Settings, then select Restore Purchases. Your active Plotwake Pro subscription and non-expiring credit packs will instantly sync with your Apple ID through RevenueCat.
03. How do I manage or cancel my Plotwake Pro subscription?
All subscription billing is managed directly through Apple StoreKit for your privacy and security. To change plans or cancel auto-renewal:
- Open the Settings app on your iPhone or iPad.
- Tap your Name / Apple ID banner at the top.
- Tap Subscriptions.
- Select Plotwake to upgrade, downgrade, or cancel your subscription.
If you cancel, you will retain full access to Plotwake Pro until the end of your current billing period.
04. How do I permanently delete my account and all data?
You have full ownership of your data. Inside the Plotwake app, go to Profile → Settings → Delete Account and confirm your request. Once confirmed, your authentication credentials, scan logs, book reading timeline, character rosters, and scan credits are immediately and irrevocably purged from our Supabase database.